1. Introduction
Crypdexify we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment services.
By accessing the Platform, you consent to the practices described in this policy. If you disagree, please refrain from using our services.
2. Information We Collect
We may collect the following data:
A. Personal Identification Information
- Full name
- Date of birth
- Government-issued ID (passport, driver’s license)
- Tax identification number (TIN, SSN)
- Proof of address (utility bill, bank statement)
B. Financial & Investment Data
- Digital currency details
- Transaction history
- Investment preferences & risk profile
- Source of funds (for AML compliance)
*C. Technical & Usage Data
- IP address, device type, browser
- Cookies & tracking technologies
- Login activity & session duration
D. Communications
- Emails, support tickets, chat logs
- Recorded calls (for quality and compliance)
3. How We Use Your Information
We process your data for:
- Account Verification (KYC/AML Compliance)
- Processing Transactions & Managing Investments
- Customer Support & Communication
- Fraud Prevention & Security Monitoring
- Legal & Regulatory Obligations
- Marketing (with your consent)
4. Legal Basis for Processing (GDPR Compliance)
Under GDPR, we rely on:
- Contractual necessity (to provide services)
- Legal obligation (KYC/AML laws)
- Legitimate interest (fraud prevention, analytics)
- Consent (for marketing emails)
5. Data Sharing & Third Parties
We may share your data with:
- Payment Processors (to execute transactions)
- Regulators & Law Enforcement (if legally required)
- Auditors & Compliance Partners (for legal checks)
- Service Providers (cloud hosting, analytics)
We do not sell your personal data to third parties.
6. Data Security Measures
We implement:
- Encryption (SSL/TLS) for data transfers
- Multi-Factor Authentication (MFA)
- Regular security audits
- Role-based access controls
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your data
- Opt out of marketing communications
- Restrict or object to processing
- Data portability (request a copy of your data)
- Withdraw consent (where applicable)
To exercise these rights, contact us at [support@crypdexify.com].
8. Data Retention Period
We retain your data:
- As long as your account is active
- As required by law (e.g., 5+ years for tax/AML records)
- Until consent is withdrawn (for marketing data)
9. International Data Transfers
If data is transferred outside your jurisdiction (e.g., EU to US), we ensure safeguards like:
- Standard Contractual Clauses (SCCs)
- Adequacy Decisions (for GDPR compliance)
10. Cookies & Tracking Technologies
We use:
- Essential cookies(for platform functionality)
- Analytics cookies (Google Analytics)
- Marketing cookies (only with consent)
You can manage preferences via your browser settings.
11. Children’s Privacy
Our services are **not for users under 18. We do not knowingly collect children’s data.
12. Changes to This Policy
We may update this policy. You will be notified via email or Platform notification.
13. Contact Us
For privacy-related inquiries, contact:
Email: [support@crypdexify.com]
Address: [Westlake, Texas, United States]
Phone: [+1 (762) 292-3656]
Additional Notes:
- CCPA (California) Compliance: Include a "Do Not Sell My Personal Information" link if applicable.
- Breach Notification Clause:Describe how users will be informed of data breaches.
- Automated Decision-Makings Disclose if AI/profiling is used for risk assessments.
Would you like any section adjusted for specific regulations (e.g., SEC, FINRA) or business models (e.g., crypto investments)?